Recurring business, less operational load
Agree your partner margin and service scope. We take on the daily backup management and agreed recovery tasks.
For ICT resellers & MSPs
Your client is down.
Who carries the recovery?
Grow your business without building a recovery department. Keep your client relationships and recurring revenue. Hand the agreed backup operations and recovery responsibility to Immutec.
The commercial case
Keep the relationship.
Move the recovery work.
You shouldn’t need a larger specialist team to offer your clients more capable protection.
More capability for larger clients
Bring advanced recovery, immutable protection and private-cloud capacity into conversations you might otherwise have to turn away.
A team behind your engineer
Reduce reliance on one person’s memory, availability or confidence. Give them recovery specialists to work with.
A handover with substance
Responsibility moves
with the work.
This is a managed recovery service. Our specialists take operational responsibility for the work in the agreed scope, including when you sell the service to your clients.
We make the division explicit before the first incident: coverage, checks, authorisations, escalation, recovery priorities and communication.
See the service lifecycleYOU KEEP
The customer relationship
- Client advice and commercial relationship
- Your partner margin
- Everyday production IT
- Business context and client coordination
WE TAKE ON
The agreed recovery service
- Backup management and checks
- Restore work and recovery testing
- DR execution where included
- Coordinated failback where included
A practical way to build trust
Start with one client.
Prove the working relationship.
You don’t need to move every client on day one. Choose a defined service, agree what success looks like and validate it together.
Microsoft 365 backup
Experience our management, support and restore process without moving the client’s server estate. Include basic Entra ID backup within the agreed scope.
Start with Microsoft 365Server backup & disaster recovery
Bring a client whose restore capability, recovery location or dependence on one engineer concerns you. We’ll define a practical recovery plan.
Discuss a server environmentCapabilities your clients can grow into
Enterprise recovery.
Within your reach.
Our full stack brings together immutable protection, recovery across supported hypervisors, IP and VLAN continuity, historical threat analysis and managed failback.
Explore the capabilitiesSay yes to more
complex recovery needs.
With specialists, technology and recovery infrastructure behind you.
Good questions
Clear answers.
Before you commit.
Do we keep the client and the commercial relationship?
Yes. You retain the client relationship. We agree pricing, partner margin, support and communication with you so everyone understands how the service is delivered.
Does this move all our liability to Immutec?
The service agreement defines Immutec’s operational responsibilities and the contractual allocation of liability. Your production IT and customer obligations remain as agreed. The point is a clear, practical handover of work and accountability.
Will you compete for our everyday IT work?
Our focus is backup and recovery. We work alongside you as the specialist behind the agreed service. Your production IT role and the rules for client communication are established at the start.
Can we bring a client with an existing backup system?
Yes, bring the details. We can assess the protection and recovery need, including how a fully managed backup service with built-in immutable protection can fit your environment. Compatibility and service scope are confirmed before onboarding.
Let’s make it concrete
One client.
One clear plan.
Bring a real client. We’ll discuss the recovery need, what your team does today, what we can take over and your partner margin.