A place to recover
Start supported recovery VMs on the on-site backup server or in our private data centre environment.
Disaster recovery
Give critical systems somewhere to run when production is unavailable. Our specialists coordinate backup-based recovery on site or in our data centre, and the agreed return to your source environment.
Illustrative service journey · designed for your environment
See how it works
Recovery is a sequence of decisions and actions. We own the agreed work through the return.
When production is unavailable, we assess the available backup points, dependencies and recovery priorities. The recovery point determines the potential data gap.
We start the supported systems in the agreed recovery environment, with the resources and IP/VLAN connectivity they need. Booting is one step; application checks follow.
Validate the required services and run in the recovery environment. The source environment is prepared for a planned return.
When the source is ready, coordinate the final DR shutdown and backup, synchronise the final changes to the source, then start and validate production. The cutover is planned with you.
Your business has a planned place to run during an outage, a team to carry out recovery and a coordinated route back.
Illustrative backup-based DR sequence. RPO, RTO, capacity, connectivity and the failback cutover are agreed for your environment.
The problem we help you solve
Restoring a virtual machine is one part of the job. Usable recovery also needs capacity, network connectivity, application dependencies and people who can coordinate the work.
Start supported recovery VMs on the on-site backup server or in our private data centre environment.
Plan the IP and VLAN continuity needed for recovered systems to rejoin the right network.
Include synchronisation and a coordinated return to production in the recovery plan.
What the service makes possible
Choose the recovery location around the outage scenario and your agreed service.
Recover virtual machines across supported hypervisor environments. We confirm the source and target combination.
Re-establish the required network presence so recovered systems can communicate with the client environment.
Plan and allocate the compute and capacity needed for the selected workloads.
Run recovery systems while preserving the immutability of the underlying backups.
Synchronise changes from DR back to the prepared source environment and coordinate startup and validation.
Recovery is a complete journey
Create the agreed backup recovery points.
Select the appropriate point and recovery plan.
Start systems on site or in our data centre.
Synchronise changes and restart production.
When the source environment is ready, we coordinate the final DR backup and shutdown, synchronise the required changes back to the source and start the systems there. The cutover and validation are planned with you.
Recovery starts from an available backup point. Data loss and time to service depend on backup frequency, system startup, dependencies, capacity and the incident scenario.
Understand backup, DR and failbackGood questions
Recovery uses available backup points. The backup interval and service design determine the recovery point objective. We do not describe backup-based recovery as a universal zero-data-loss service.
VM startup is one part of recovery. Backup selection, capacity, connectivity, application dependencies and validation also affect when the business can work again. These are included in the planning discussion.
We can agree a recovery test and an isolated scenario suitable for your environment. The test scope, connectivity and acceptance criteria are defined in advance.
Let’s make it concrete
Tell us about your environment and the outcome you need. We’ll agree coverage, responsibilities and the next practical step.